OUR MISSION
Empower merchants to deliver flawless post-purchase experiences through unparalleled data intelligence and risk analytics.
OUR VALUES

What drives us

Consumers Deserve the Best

Anything we build will have our consumer experience as our north star. We build post purchase products that ultimately power the customer journey, so everything we do should contribute to that in a positive way.

Customer Obsession

We are relentless in our pursuit of understanding and addressing our clients’ unique needs, challenges, and aspirations, ensuring that our solutions are tailored to drive success. Because if they win, we win. It’s that simple.

Data-Driven Excellence

At our core, we are an organization that sells data-driven solutions. That being said, we practice what we preach and use data to inform our own decisions as well.

Decentralized Command

Our team takes a painstaking amount of time to seek and recruit only the most ambitious and intelligent trailblazers. In turn, we have high expectations, and we emphasize the value of autonomy to our team members, creating a culture of success and constant innovation.

Integrity and Trust

We adhere to the highest ethical standards in all our interactions, maintaining transparency, confidentiality, and trust as the foundations of our relationships with clients and partners.

OUR TEAM
The faces behind the company
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co-founder & ceo

Bobby MacKinnon

Bobby is the Co-Founder and CEO of Deliverlitics, a company focused on leveraging artificial intelligence to address post purchase issues in e-commerce. Before starting Deliverlitics, he served as the Head of Strategy at a blockchain data analytics company. Prior to that, Bobby worked on Nike's post-purchase e-commerce team, where he tackled consumer experience problems in the post-purchase process. Bobby began his career as a logistics officer in the United States Army. He earned a B.S. from the University of Dayton and an MBA from the Darden School of Business.

About Me